Privacy policy
Scope of This Privacy Policy
This is the privacy policy of Camp Fox Ridge, LLC and its affiliates (“CFR,” “we,” “us,” or “our”), and it describes how and why we collect, use, share, and protect your personal information when you use the Camp Fox Ridge website or any other online services offered by CFR (collectively, the “Sites”). Our privacy policy also describes the choices you can make about how we collect, use, and share your personal information. Personal information is information that directly or indirectly identifies, describes, relates to, is reasonable capable of being associated with, or can reasonably link to, a particular consumer or household.
The Information We Collect About You
The information we gather about you depends on the context. By and large, it’s information about you that can personally identify you—either on its own or when combined with other information.
The following describes the information we collect and how we obtain it.
Information we receive from you
● For registration. When you make a reservation through one of our Sites, we collect your name, email address, phone number, and order number.
● For billing. To process payments and deliver products or services you order, we collect and use your payment information. This can include your name, your address, your telephone number, your email address, your credit or debit card information, and any other relevant information.
● For surveys. We may gather information through questionnaires, surveys, and feedback programs. We ask you for your consent to use this information when you participate in these surveys and programs.
● During contact with us. We collect information from you when you contact customer care through the Sites.
Information collected automatically
You also provide us information in other ways through technology. Some of this information may be linked to you personally. These technologies include cookies, web beacons, tags and scripts, software development kits (or SDKs) and beyond. We track and store data about how you visit and use our Sites. We may combine this data with other information we collect about you.
Information we collect from other sources
We receive information about you from other sources so that we can provide the products or services you purchased through the Sites, and to help us correct or supplement our records, improve the quality or personalization of our service to you, and prevent or detect fraud. Examples of information we receive from other sources include:
● Account information from third party lenders or other service providers to enable us to complete your purchases;
● Public data, survey data, and demographic data from privately-owned databases; and
Situations in which we may share your information
We may disclose your personal information:
● To enforce or apply your contractual obligations to us, including for billing and collection purposes.
● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CFR, our customers, or others.
Sale of Information
We do not sell personal information of our customers as the term “sell” is traditionally understood. But certain data privacy laws broadly define “sell” to include the sharing of personal information with third parties in exchange for something of value, even if no money changes hands. For example, sharing an advertising or device identifier to a third party may be considered a “sale” under certain data privacy laws. Under that broad definition of “selling” personal information, we may have “sold” personal information to third parties for a business or commercial purpose in the preceding 12 months.
What about Sensitive Personal Information?
We generally don’t want to gather any sensitive information about you. We would prefer that you never share with us any sensitive information, including:
● Your social security number● Your racial or ethnic origin● Your political opinions● Your religion or other beliefs● Your health, biometric, or genetic characteristics● Any trade union membership● Any criminal background
How Long Do You Retain Data?
It depends. We store your personal information for as long as needed, or permitted, based on the reason why we obtained it (consistent with applicable law). Children
Our Sites are intended for a general audience and are not directed at individuals under 18 years of age. We do not permit anyone who tells us they are under the age of 18 to make a reservation with us. We also do not collect information from anyone that tells us they are under the age of 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental controls or other web filtering technology to supervise children’s access to the internet.
Cookies and Other Trackers
What cookies and other trackers do we use?
We may use cookies and similar tracker methods when you visit our Sites.
● A cookie is a small string of text that a website (or online service) stores on a user’s browser. It saves data on your browser about your visit to our Sites or other sites. It often includes a unique identifier. “First-party cookies” are cookies set by us (or on our behalf) on our Sites. “Third-party cookies” are cookies set by other companies (such as Google) whose functionality is embedded into our Sites. “Session cookies” are temporary cookies stored on your device while you visit our Sites. They expire when you close your browser. “Persistent cookies” are stored on your browser for a period of time after you leave our Sites. Persistent cookies expire on a set expiration date, or when they are deleted manually. You can choose whether to accept cookies by editing your browser settings. However, if cookies are refused, your experience on our Sites may be worse, and some features may not work as intended.
● Pixels (also known as “web beacons,” “GIFs” or “bugs”) are one-pixel transparent images located on web pages or messages. They track whether you have opened these web pages or messages. Upon firing, a pixel logs a visit to the current page or message and may read or set cookies. Pixels often rely on cookies to work, so turning off cookies can impair them. But even if you turn off cookies, pixels can still detect a web page visit.
● JavaScript is a programming language. It can be used to write trackers that, when embedded into a page, allow us to measure how you interact with our Sites and other sites.
● SDKs are pieces of code provided by our digital vendors (e.g., third-party advertising companies, ad networks, and analytics providers) in our mobile apps to collect and analyze certain device and user data.
● Device identifiers are user-resettable identifiers comprised of numbers and letters. They are unique to a specific device. They are stored directly on the device. They are used to recognize you and/or your devices(s) on, off and across different apps and devices for marketing and advertising purposes.
The types of trackers that appear on our Sites include:
● Essential trackers required for our Sites to operate. They allow you to navigate one of our Sites and use its services and features (e.g., cookies that help you stay logged in). Without essential trackers, our Sites will not run smoothly and our Sites, or certain services or features, might not even be available to you simply because of technical limitations.
● Preference trackers allowing us to store information about your choices, settings and preferences. They also help us recognize you when you return to our Sites, remember your language settings (among others) and customize our Sites accordingly. They are not essential to the functioning of our Sites.
● Analytics trackers collecting or using information about your Site use, which helps us improve our Sites. Among the uses of analytics trackers are to show us which pages are most frequently visited, help us record difficulties you have with our Sites, and track purchases and behaviors leading to purchases. These trackers add up our customers’ visits to show us larger patterns in our customers’ behavior. We look at these larger patterns to analyze Site traffic.
You can manage trackers.
You can refuse or accept trackers from our Sites (or any other site) in your browser settings.We use third-party analytics services on our Services, such as Google Analytics. The information we obtain through the Site may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
To opt out of Google Analytics data collection, follow Google’s instructions at https://tools.google.com/dlpage/gaoptout.
To reset your device identifier, follow Google instructions and Apple instructions.
Other Online Services and Third-Party Features For your convenience and information, our Sites may contain links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins. Our Sites also may allow others to send you such links. These online services and third-party features may be owned and operated by third parties that are independent of us. A link to a third party’s online service or feature does not mean that we endorse it or that we are affiliated with it. The information practices of the relevant third parties, including information they may collect about you, are subject to the privacy notices of these parties, which we strongly suggest you review. We are not responsible for the content or privacy practices of any websites, apps, or services that are not owned or controlled by us.
Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of the data you provide to us. While no computer or facility is 100% safe from outside attacks, we believe that the steps we have taken to protect your personally identifiable information dramatically reduce the likelihood of security problems to a level appropriate for the type of data involved.
Email
You may receive email messages from us. If you no longer wish to receive these communications, let us know by following the opt out directions on any of the email messages you have received from us.
Your Data Rights, Including Access, Deletion, and Opt-Out
You have the right to request that we disclose to you what information we collect, use, disclose, and sell. You also have the right to request that we delete any personal information about you which we collected about you. You have the right to direct us to not sell or share your personal information.
We will not discriminate against you for exercising any of these data rights.
You may designate an authorized agent to make a request to exercise your rights on your behalf. Your authorized agent must be able to provide to us all of the information that we would otherwise require to verify your identity. For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.
Applicable laws may give you additional rights that are not described in the Privacy Policy.
Concerns About Privacy
If you have any questions or comments about this privacy policy, please contact us via the “Contact” tab on the Camp Fox Ridge website.
Privacy Policy Changes
As we continue to improve the services, products, and features we provide, our privacy policy is subject to change. Our privacy policy is subject to change without direct notice to you. We may change our privacy policy at any time by posting a new version of it on our Sites. Therefore, you should review our privacy policy each time you visit any of our Sites.
The following describes the information we collect and how we obtain it.
Information we receive from you
● For registration. When you make a reservation through one of our Sites, we collect your name, email address, phone number, and order number.
● For billing. To process payments and deliver products or services you order, we collect and use your payment information. This can include your name, your address, your telephone number, your email address, your credit or debit card information, and any other relevant information.
● For surveys. We may gather information through questionnaires, surveys, and feedback programs. We ask you for your consent to use this information when you participate in these surveys and programs.
● During contact with us. We collect information from you when you contact customer care through the Sites.
Information collected automatically
You also provide us information in other ways through technology. Some of this information may be linked to you personally. These technologies include cookies, web beacons, tags and scripts, software development kits (or SDKs) and beyond. We track and store data about how you visit and use our Sites. We may combine this data with other information we collect about you.
Information we collect from other sources
We receive information about you from other sources so that we can provide the products or services you purchased through the Sites, and to help us correct or supplement our records, improve the quality or personalization of our service to you, and prevent or detect fraud. Examples of information we receive from other sources include:
● Account information from third party lenders or other service providers to enable us to complete your purchases;
● Public data, survey data, and demographic data from privately-owned databases; and
Situations in which we may share your information
We may disclose your personal information:
● To enforce or apply your contractual obligations to us, including for billing and collection purposes.
● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CFR, our customers, or others.
Sale of Information
We do not sell personal information of our customers as the term “sell” is traditionally understood. But certain data privacy laws broadly define “sell” to include the sharing of personal information with third parties in exchange for something of value, even if no money changes hands. For example, sharing an advertising or device identifier to a third party may be considered a “sale” under certain data privacy laws. Under that broad definition of “selling” personal information, we may have “sold” personal information to third parties for a business or commercial purpose in the preceding 12 months.
What about Sensitive Personal Information?
We generally don’t want to gather any sensitive information about you. We would prefer that you never share with us any sensitive information, including:
● Your social security number● Your racial or ethnic origin● Your political opinions● Your religion or other beliefs● Your health, biometric, or genetic characteristics● Any trade union membership● Any criminal background
How Long Do You Retain Data?
It depends. We store your personal information for as long as needed, or permitted, based on the reason why we obtained it (consistent with applicable law). Children
Our Sites are intended for a general audience and are not directed at individuals under 18 years of age. We do not permit anyone who tells us they are under the age of 18 to make a reservation with us. We also do not collect information from anyone that tells us they are under the age of 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental controls or other web filtering technology to supervise children’s access to the internet.
Cookies and Other Trackers
What cookies and other trackers do we use?
We may use cookies and similar tracker methods when you visit our Sites.
● A cookie is a small string of text that a website (or online service) stores on a user’s browser. It saves data on your browser about your visit to our Sites or other sites. It often includes a unique identifier. “First-party cookies” are cookies set by us (or on our behalf) on our Sites. “Third-party cookies” are cookies set by other companies (such as Google) whose functionality is embedded into our Sites. “Session cookies” are temporary cookies stored on your device while you visit our Sites. They expire when you close your browser. “Persistent cookies” are stored on your browser for a period of time after you leave our Sites. Persistent cookies expire on a set expiration date, or when they are deleted manually. You can choose whether to accept cookies by editing your browser settings. However, if cookies are refused, your experience on our Sites may be worse, and some features may not work as intended.
● Pixels (also known as “web beacons,” “GIFs” or “bugs”) are one-pixel transparent images located on web pages or messages. They track whether you have opened these web pages or messages. Upon firing, a pixel logs a visit to the current page or message and may read or set cookies. Pixels often rely on cookies to work, so turning off cookies can impair them. But even if you turn off cookies, pixels can still detect a web page visit.
● JavaScript is a programming language. It can be used to write trackers that, when embedded into a page, allow us to measure how you interact with our Sites and other sites.
● SDKs are pieces of code provided by our digital vendors (e.g., third-party advertising companies, ad networks, and analytics providers) in our mobile apps to collect and analyze certain device and user data.
● Device identifiers are user-resettable identifiers comprised of numbers and letters. They are unique to a specific device. They are stored directly on the device. They are used to recognize you and/or your devices(s) on, off and across different apps and devices for marketing and advertising purposes.
The types of trackers that appear on our Sites include:
● Essential trackers required for our Sites to operate. They allow you to navigate one of our Sites and use its services and features (e.g., cookies that help you stay logged in). Without essential trackers, our Sites will not run smoothly and our Sites, or certain services or features, might not even be available to you simply because of technical limitations.
● Preference trackers allowing us to store information about your choices, settings and preferences. They also help us recognize you when you return to our Sites, remember your language settings (among others) and customize our Sites accordingly. They are not essential to the functioning of our Sites.
● Analytics trackers collecting or using information about your Site use, which helps us improve our Sites. Among the uses of analytics trackers are to show us which pages are most frequently visited, help us record difficulties you have with our Sites, and track purchases and behaviors leading to purchases. These trackers add up our customers’ visits to show us larger patterns in our customers’ behavior. We look at these larger patterns to analyze Site traffic.
You can manage trackers.
You can refuse or accept trackers from our Sites (or any other site) in your browser settings.We use third-party analytics services on our Services, such as Google Analytics. The information we obtain through the Site may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
To opt out of Google Analytics data collection, follow Google’s instructions at https://tools.google.com/dlpage/gaoptout.
To reset your device identifier, follow Google instructions and Apple instructions.
Other Online Services and Third-Party Features For your convenience and information, our Sites may contain links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins. Our Sites also may allow others to send you such links. These online services and third-party features may be owned and operated by third parties that are independent of us. A link to a third party’s online service or feature does not mean that we endorse it or that we are affiliated with it. The information practices of the relevant third parties, including information they may collect about you, are subject to the privacy notices of these parties, which we strongly suggest you review. We are not responsible for the content or privacy practices of any websites, apps, or services that are not owned or controlled by us.
Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of the data you provide to us. While no computer or facility is 100% safe from outside attacks, we believe that the steps we have taken to protect your personally identifiable information dramatically reduce the likelihood of security problems to a level appropriate for the type of data involved.
You may receive email messages from us. If you no longer wish to receive these communications, let us know by following the opt out directions on any of the email messages you have received from us.
Your Data Rights, Including Access, Deletion, and Opt-Out
You have the right to request that we disclose to you what information we collect, use, disclose, and sell. You also have the right to request that we delete any personal information about you which we collected about you. You have the right to direct us to not sell or share your personal information.
We will not discriminate against you for exercising any of these data rights.
You may designate an authorized agent to make a request to exercise your rights on your behalf. Your authorized agent must be able to provide to us all of the information that we would otherwise require to verify your identity. For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.
Applicable laws may give you additional rights that are not described in the Privacy Policy.
Concerns About Privacy
If you have any questions or comments about this privacy policy, please contact us via the “Contact” tab on the Camp Fox Ridge website.
Privacy Policy Changes
As we continue to improve the services, products, and features we provide, our privacy policy is subject to change. Our privacy policy is subject to change without direct notice to you. We may change our privacy policy at any time by posting a new version of it on our Sites. Therefore, you should review our privacy policy each time you visit any of our Sites.